The Housekeeper

Understanding the Role of a Housekeeper. Housekeeping staff play a crucial role in maintaining cleanliness and organization. They ensure that the environment is clean, presentable, and conducive for occupants. Their responsibilities extend beyond tidying up rooms; they involve attention to detail, time management, and effective communication. A well-trained housekeeping team contributes significantly to principals' satisfaction and overall operational excellence.

• Standard Operating Procedures (SOPs)
• Time Management
• Attention to Detail
• Equipment Handling and Maintenance
• Safety and Hygiene
• Teamwork and Collaboration

Trainer

Latricia Friend

Luxury Lifestyle Manager | Hospitality and Private Residence Consultant

Dedicated Professional experienced working for Ultra High Net Worth families and luxury homes with over 20 years of progressively responsible work experience; combines technical knowledge with the administration, customer service, research, scheduling, and staffing to provide critical support to individual/family/agency goals and objectives. 

Ability to establish priorities, develop workflows, adhere to work plans, and handle multiple demands with competing deadlines. Recognized ability to work in a highly collaborative and consultative environment, in and with teams, to interact, establish and maintain strong and efficient working relationships with people of diverse backgrounds, skills, and abilities.